Privacy Policy

StateGuard Protective Services acknowledges and operates strictly in accordance with the policies outlined below. We are committed to maintaining the highest standards of integrity, safety, and social responsibility, ensuring we meet the rigorous expectations of the Australian community and our valued business partners.

Our RAP outlines our vision for reconciliation, affording equal opportunities to all and ensuring Aboriginal and Torres Strait Islander people feel welcome in our business as employees, partners, and suppliers. We are committed to nurturing an environment that respects First Nations cultures and addresses historical misconceptions through tangible social change.

StateGuard maintains a zero-tolerance approach to modern slavery and human trafficking within our operations and supply chains, particularly regarding high-risk labor practices. We rigorously monitor our supplier networks and conduct regular audits to ensure fair and lawful working conditions for all personnel.

We are committed to respecting human rights and believe all people should be treated with dignity, guiding our operations by the International Bill of Rights and the UN Guiding Principles. We seek to mitigate any negative impacts in our activities and strictly prohibit forced labor, harassment, or adverse discrimination.

Our procurement strategy focuses on achieving value for money while supporting local industry development and ethical sourcing. We are committed to a sustainability framework that balances economic impacts with social obligations, ensuring probity and accountability in all supply chain activities.

We are committed to providing a safe workplace through adherence to our safety management system, leading towards conformance with ISO 45001. Our approach ensures that all equipment, systems, and practices do not constitute a risk to the health, safety, and welfare of our employees.

StateGuard is committed to minimizing our ecological footprint by managing operations in a manner that reduces environmental impact and promotes sustainability. We actively encourage a ‘green’ culture, incorporating energy efficiency and waste reduction into our daily business practices and procurement.

To maintain a safe and productive work environment, we enforce a strict policy regarding the use of alcohol and drugs in the workplace. This includes a zero-blood alcohol level requirement for staff on duty and strict protocols for operating company vehicles and equipment.

We are committed to ensuring the health of all workplace participants by enforcing infection control measures and following government guidance regarding exposure and isolation. This policy outlines specific steps for hygiene, social distancing, and remote work arrangements to protect our staff and clients during outbreaks.

StateGuard applies a “zero tolerance” approach to bribery and corruption, ensuring we compete fairly in the market without unethical inducements. We prohibit the offer or acceptance of any advantage that could influence objective business judgment, complying fully with relevant criminal codes.

We provide a supportive environment were legitimate concerns regarding wrongdoing, fraud, or unethical behaviour can be reported without fear of retribution. We ensure the confidentiality of whistleblowers and provide independent internal inquiry processes to resolve issues transparently.

Our approach is intended to prevent, minimize, and detect incidents of fraud, safeguarding company assets and revenues against dishonest behaviour. All employees are responsible for fraud control, and we maintain robust reporting procedures to handle suspected incidents in line with legal requirements.

We require all employees and contractors to remain independent and impartial, ensuring personal interests do not conflict with their professional duties. Any potential conflicts, whether financial or personal, must be disclosed immediately to ensure fairness and transparency in our decision-making.

Our high standard of service is achieved through adherence to a quality management system conforming to ISO 9001 standards. We strive to exceed customer expectations by creating consistent standard work practices and continually improving the effectiveness of our systems.

We recognise that a diverse and skilled workforce is essential to our success and are committed to creating an inclusive culture that reflects the communities we serve. We ensure equal opportunity in recruitment, promotion, and training, regardless of gender, race, age, or other personal characteristics.

StateGuard employees are expected to conduct themselves with courtesy, fairness, and professionalism, maintaining high behavioral standards. We do not tolerate any form of harassment, bullying, or vilification, and we foster a working environment based on respect, transparency, and integrity.

Our IT resources are provided to support operational activities and must be used in a responsible, ethical, and lawful manner. We strictly prohibit the use of our technology for unauthorised access, harassment, or the distribution of offensive material, ensuring data security and privacy are maintained.