Excellence in Customer Service
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Excellence
Our dedication to excellence in all we do is what sets us apart. From training and developing our personnel, to investing in the latest technologies and best practices, we empower our team to deliver the best outcomes for our clients.
What Our Clients Say
“StateGuard have provmany years and haveand very courteous inThey are prompt in rethe MD, Ben Bilbilov imanagement and stapresented.”
Manager Corporate
“As the Development Manager of a residential community project located in Melbourne’s northern growth corridor, I engaged StateGuard Protective services in 2011 and still continue to work with them today. Since StateGuard’s commencement, their main objective was to eliminate a number of break-ins we had experienced in the months prior, which they successfully achieved.
I found StateGuard Protective Services to be very responsible, professional & timely. My sales team would note that StateGuard Protective Services have guards on-site each day at the appropriate times and are very approachable when needed.
I would have no hesitation in engaging StateGuard Protective Services to assist in any security issues I may encounter in the future.”
Development Manager, Residential
“StateGuard Protective Services is employed as our security provider for our shopping centre with this organisation for a number of years, I have found them to be very proactive, honest in their dealing with our company, our tenants and all alike.
Thus, without reservation, I would highly recommend StateGuard Protective Services to any company that truly values their assets and their brand. I have found StateGuard’s security personnel always professionally attired, and very professional in their dealings with our clientele.
I highly recommend StateGuard Protective Services to any organisation who is seek a professional security Company.”
Building services Manager
“The StateGuard team are service orientated, ensuring regular liaison to address our individual needs, all emergency requests are dealt with promptly and efficiently without any compromise to quality of service.”
MAB Corporation
“Firstly I would like to pass on some positive feedback about the quality of service that has been provided at the new Shepparton Art museum site. I am very complimentary about your Guard on site here, we have been made aware of all incidents in a timely manner and the presence of StateGuard security on site has put a lot of minds at ease during the moving and transition phase that we are going through.
We are extremely happy with your service.”
Building & Facilities
“StateGuard have provmany years and haveand very courteous inThey are prompt in rethe MD, Ben Bilbilov imanagement and stapresented.”
Manager Corporate
“StateGuard Protective Services is employed as our security provider for our shopping centre with this organisation for a number of years, I have found them to be very proactive, honest in their dealing with our company, our tenants and all alike.
Thus, without reservation, I would highly recommend StateGuard Protective Services to any company that truly values their assets and their brand. I have found StateGuard’s security personnel always professionally attired, and very professional in their dealings with our clientele.
I highly recommend StateGuard Protective Services to any organisation who is seek a professional security Company.”
Building services Manager
“As the Development Manager of a residential community project located in Melbourne’s northern growth corridor, I engaged StateGuard Protective services in 2011 and still continue to work with them today. Since StateGuard’s commencement, their main objective was to eliminate a number of break-ins we had experienced in the months prior, which they successfully achieved.
I found StateGuard Protective Services to be very responsible, professional & timely. My sales team would note that StateGuard Protective Services have guards on-site each day at the appropriate times and are very approachable when needed.
I would have no hesitation in engaging StateGuard Protective Services to assist in any security issues I may encounter in the future.”
Development Manager, Residential
“The StateGuard team are service orientated, ensuring regular liaison to address our individual needs, all emergency requests are dealt with promptly and efficiently without any compromise to quality of service.”
MAB Corporation
“Firstly I would like to pass on some positive feedback about the quality of service that has been provided at the new Shepparton Art museum site. I am very complimentary about your Guard on site here, we have been made aware of all incidents in a timely manner and the presence of StateGuard security on site has put a lot of minds at ease during the moving and transition phase that we are going through.
We are extremely happy with your service.”
Building & Facilities
Employee Awards
We’re committed to ensuring our personnel feel valued for their dedication and accomplishments. Our Commendation Awards, presented year-round, formally honour employees who deliver outstanding service to StateGuard and our clients.
Year
Commendation Award
Congratulate Serge
StateGuard Protective Services are proud to recognise one of our security officers, Serge Cossigny, for his commitment and exceptional customer service. From day one, Serge has gone above and beyond in his duties to ensure our clients satisfaction and their customers are treated with the outmost respect. We have continually received positive feedback from our client at VFS Services Australia
Congratulations Serge, thank you for your continued service.
Commendation Award
Stirlings Shopping Centre WA
Congratulate Geoffrey
WA State Manager Jacob Soden is proud to recognise staff member Geoffrey Mandell with a Commendation award for his contributions and excellent customer service he provides to the Stirling’s shopping Centre WA.
Congratulations Geoff very well deserved, and we thank you for your service.
Commendation Award
Achieving Temendous Services
Congratulate Ramandeep
StateGuard Protective Services commends security officer Ramandeep Sandhu for his exceptional effort and contributions towards achieving tremendous services to Lavington and West End Shopping Centres.
Commendation Award
Excellence in Customer Service
Congratulate Enver
StateGuard Protective Services commends our Manningham Council Officer, Enver, following his contribution towards exceptional Customer service in keeping the staff members and community safe.
Congratulations Enver, a job well done!
Pictured: (Left: Ben Bilbilov – Managing DirectorStateguard,
Middle: Enver – Security Officer
Right: Janet Richtarik – Manningham Council Facilities Officer)
Commendation Award
Excellence in Customer Service
Congratulate Cheryl
StateGuard’s National Operations Manager Richard Moss is proud to recognise our NSW Supervisor Cheryl with a Commendation Award for her exceptional contributions towards Lavington and Westend Shopping Centers.
The continuous support and positive management of the security team at both Shopping Centers is always outstanding.
Congratulations Cheryl, very well-deserved recognition, and we thank you for your service.
Commendation Award
Excellence in Customer Service
Congratulate Katerina
Another proud moment for one of our security guards, Katerina Garganouraki, who was recently
awarded a commendation award for her excellent customer service experience.
This award, provided by our NSW Supervisor, encompasses all aspects in creating an excellent
customer experience.
Katerina has continually received positive feedback and has proven to go above and beyond to help all customers and the Centre Management team at Lavington and West end Shopping Centres.
