What the Assist App Delivers
The Assist App is StateGuard’s client-facing intelligence platform — a live mobile dashboard for site status, patrols, alarms, CCTV and evidence-grade reports. The six capabilities detailed below show how the Assist App delivers complete security visibility to property managers, facilities teams and executives nationally, backed by Grade A1 Monitoring.
Live Site Status & Alarm Events
Real-time visibility of every alarm event, every CCTV verification and every operator intervention across your site or portfolio — accessible from your phone whenever you want to check, backed by Grade A1 Monitoring records.
Patrol GPS & NFC Verification Logs
Every mobile patrol vehicle is GPS-tracked in real time through the Assist App. Every NFC checkpoint tap is delivered as it happens, with timestamp, officer ID and GPS location — building an evidence-grade audit trail backed by Grade A1 Monitoring records.
CCTV Footage Access
Secure client portal access to CCTV footage from your monitored cameras — including AI-flagged events, alarm verification footage and virtual guard patrol recordings. Footage is downloadable for insurance, legal and audit use, backed by Grade A1 Monitoring oversight.
Multi-Site Portfolio View
Enterprise, government and portfolio clients see every site across their estate in one dashboard — Sydney, Melbourne, Brisbane, Perth and beyond. Filter by site, by event type, by time period, by officer — with everything backed by Grade A1 Monitoring records.
Evidence-Grade Incident Reporting
Every incident — from a verified alarm dispatch to an officer-attended event — generates an evidence-grade report through the Assist App. Reports include timestamps, GPS coordinates, photographs, body-worn camera footage where applicable and full chain of custody, backed by Grade A1 Monitoring.
Audit-Ready Compliance Documentation
The Assist App delivers compliance documentation formatted for insurers, AS 2201.2-2022 audits, WHS Act 2011 reviews, Aged Care Quality Standards reporting and SOCI Act CIRMP audits — replacing monthly paper reports with continuous live access.
Licences & Accreditations
STATEGUARD'S INTEGRATED SECURITY SOLUTIONS
Smart with Assist App. Safe through Mission Talk. Securely connected to our National Operations Centre.
Frequently Asked Questions
What is a security client portal used for in Australia?
StateGuard Assist App Security Client Portal in Australia provides real-time visibility of patrols, alarms, CCTV events, and incident reports across construction sites, commercial buildings, and multi-site operations through a centralised dashboard. Sydney, NSW.
How does the Assist App improve security reporting for Australian businesses?
StateGuard Assist App improves security reporting by delivering live evidence-based updates including timestamped patrol logs, alarm responses, and CCTV verification records for WHS compliance and insurance documentation. Melbourne, VIC.
Can the Assist App be used for multi-site security management in Australia?
StateGuard Assist App supports multi-site security management by allowing businesses to monitor locations across Sydney, Melbourne, Brisbane, Perth, and regional areas through one unified dashboard with real-time reporting visibility. Brisbane, QLD.
Does the Assist App provide CCTV access for Australian security clients?
StateGuard Assist App provides secure access to CCTV footage including alarm-triggered clips, AI-detected events, and patrol verification recordings for investigations, audits, and insurance claim support. Perth, WA.
How secure is the Assist App for Australian security operations?
StateGuard Assist App uses encrypted communication, multi-factor authentication, and role-based access control to protect operational data while supporting compliance with Australian privacy and security regulations. Adelaide, SA.
Can the Assist App track mobile patrols in real time?
StateGuard Assist App tracks mobile patrols in real time using GPS and NFC verification, allowing clients to monitor officer movement, checkpoint completion, and live patrol activity across multiple sites. Sydney, NSW.
Is the Assist App suitable for construction and industrial sites?
StateGuard Assist App is widely used across construction and industrial sites to monitor after-hours security, verify patrols, and track incident alerts around equipment zones, access points, and perimeter areas. Melbourne, VIC.
In the spirit of reconciliation, StateGuard Protective Services acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. As we work to protect the present and future of our communities, we pay our respect to their Elders past, present and emerging, and extend that respect to all Aboriginal and Torres Strait Islander people today.
