Grade A1 CCTV Monitoring Services Australia
CCTV monitoring is the live, operator-attended surveillance of a site’s camera feeds, supported by AI video analytics, to detect, verify and respond to incidents as they happen rather than reviewing footage after the fact. StateGuard provides 24/7 CCTV monitoring Australia-wide, 24/7, from its ASIAL-certified Grade A1 National Operations Centre in Melbourne.
StateGuard combines live operator-attended surveillance with AI video analytics, with operators verifying events on live video before any response. The service covers remote CCTV monitoring, AI video analytics, Virtual Guard patrols with live verbal warnings, CCTV alarm verification before dispatch, and solar CCTV tower monitoring for remote sites.
Every verification and intervention is logged with timestamps in the Assist App, providing a documented record of monitoring activity and response.
CCTV MONITORING SERVICES WE PROVIDE
Live surveillance, AI detection, and operator verification, attended by licensed operators at our ASIAL-certified Grade A1 Monitoring Centre.
Remote CCTV Monitoring
Live operator-attended surveillance of your camera feeds from our Grade A1 monitoring centre, 24/7, helping ensure incidents are seen, assessed, and acted on as they happen.
AI Video Analytics
Computer-vision analytics help detect intrusion, loitering, line-crossing, and suspicious movement, filtering out routine activity and bringing genuine events to the operator's attention.
CCTV Verification of Alarms
Operators visually verify alarm activations using live CCTV before escalation, helping ensure physical responses are coordinated for confirmed incidents rather than false alarms.
Solar CCTV Tower Monitoring
Self-powered solar CCTV towers provide monitoring for remote, temporary, and off-grid sites where mains power or fixed internet may not be available.
Virtual Guard Patrols
Scheduled and random video patrols provide an active, remote-guarding presence across your site. Where audio-enabled devices are installed, operators can issue live voice-down warnings when loitering, trespass, or suspicious behaviour is detected.
Compliance & Reporting
Event verification, operator actions, and interventions are logged with timestamps, creating clear records for management review, insurers, WHS requirements, and audit purposes.
STATEGUARD'S INTEGRATED SECURITY SOLUTIONS
Smart with Assist App. Safe through Mission Talk. Securely connected to our National Operations Centre.
Frequently Asked Questions
What is CCTV Monitoring?
CCTV Monitoring is the live, operator-attended surveillance of your camera feeds, supported by AI analytics, to detect, verify, and respond to incidents in real time rather than reviewing footage after the event.
Is CCTV Monitoring operator-attended or automated?
It uses both technology and human verification. AI analytics help detect and filter events, while licensed operators verify activity on live video before escalation.
Can you connect to our existing CCTV cameras?
Yes. StateGuard can integrate with many existing IP camera systems from major manufacturers, often without requiring full system replacement. Compatibility depends on your current equipment and network setup.
How does CCTV Monitoring reduce false alarms?
Operators verify alerts against live video before dispatch or escalation. This helps reduce unnecessary call-outs by ensuring a physical response is coordinated only for confirmed incidents.
What is a Virtual Guard patrol?
A Virtual Guard patrol is a scheduled or random video tour of your site conducted by an operator using your CCTV system. If suspicious activity is identified, the operator can escalate the event and, where available, issue a live audio warning.
Do you monitor remote and off-grid sites?
Yes. Solar CCTV towers can provide surveillance for remote, temporary, and off-grid sites, streaming footage to StateGuard’s monitoring centre using dedicated communications.
What industries use CCTV Monitoring?
CCTV Monitoring is suitable for construction, mining, retail, logistics, healthcare, education, commercial property, industrial sites, car parks, and other locations requiring real-time surveillance and verified response.
Is CCTV Monitoring available 24/7?
Yes. StateGuard provides CCTV Monitoring 24/7 from our ASIAL-certified Grade A1 Monitoring Centre.
Are events documented?
Yes. Verified events, operator actions, interventions, and escalations are logged with timestamps, creating clear records for evidence, compliance, insurance, and management review.
In the spirit of reconciliation, StateGuard Protective Services acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. As we work to protect the present and future of our communities, we pay our respect to their Elders past, present and emerging, and extend that respect to all Aboriginal and Torres Strait Islander people today.
