Grade A1 Access Control Monitoring
Access control monitoring is the 24/7 monitoring and remote management of electronic access-control systems from an ASIAL-certified Grade A1 Monitoring centre under AS/NZS 2201.2-2022. StateGuard runs the service from its Grade A1 National Operations Centre in Melbourne, covering door and gate events, credentials, remote lock, unlock and lockdown, after-hours access authorisation and audit reporting.
Access systems generate a constant stream of events, including valid entries, denied credentials, forced doors, doors held open and after-hours unlocks. StateGuard connects existing readers, controllers and door contacts to the monitoring centre so priority events can be identified and verified using AI video analytics before action is taken.
Access control monitoring also supports centralised management of sites and doors, with operator response to priority events and documented audit reporting. The monitoring centre operates with dual-generator and UPS backup for continuity.
WHAT ACCESS CONTROL MONITORING COVERS
Real-time monitoring and remote management of Access Control Systems, attended by licensed operators at StateGuard’s ASIAL-certified Grade A1 Monitoring Centre.
Door & Gate Event Monitoring
Forced-door, door-held-open, gate activity, and tailgating alerts are reviewed in real time, allowing unusual or unauthorised Access Activity to be identified and acted on promptly.
Remote Lock, Unlock & Lockdown
Operators can grant access, lock or unlock doors, or initiate a Site Lockdown on request and in line with agreed procedures, providing controlled entry support without requiring someone onsite.
Credential, Alarm & CCTV Integration
Access Control Events can be linked with Alarms and CCTV, allowing operators to verify activity against live video before escalation.
After-Hours Access Authorisation
Operators can verify and log after-hours entry, helping ensure access outside normal operating hours is authorised, recorded, and escalated where required.
Audit Trail & Reporting
Access Events, Operator Actions, after-hours entries, and escalation steps are timestamped and recorded, creating clear Audit Trails for compliance, investigations, and management review.
Multi-Site Central Management
Multiple sites, doors, and gates can be monitored centrally from one Grade A1 Monitoring Centre, giving organisations a consistent view of access across their locations.
STATEGUARD'S INTEGRATED SECURITY SOLUTIONS
Smart with Assist App. Safe through Mission Talk. Securely connected to our National Operations Centre.
Frequently Asked Questions
What is Access Control Monitoring?
Access Control Monitoring is the 24/7 monitoring and remote management of electronic access control systems by licensed Grade A1 operators. It covers door and gate activity, credentials, lockdowns, and after-hours access.
Can you integrate with our existing access control system?
Yes. StateGuard can integrate with many existing electronic access control platforms, including systems such as Inner Range, Gallagher, Honeywell, and similar commercial platforms. Compatibility depends on the current system and configuration.
Can operators lock and unlock doors remotely?
Yes. Operators can grant access, lock or unlock doors, or initiate lockdown procedures in line with agreed site instructions. Each action is logged for audit and review.
What happens when a door is forced or held open?
Forced-door, door-held-open, and tailgating alerts are reviewed in real time. Where CCTV is available, operators can verify the event on camera before escalation.
Can you manage after-hours access?
Yes. Operators can verify and record after-hours access activity, helping ensure entry outside normal business hours is authorised and properly documented.
Can you monitor access control across multiple sites?
Yes. Access control activity across multiple sites, doors, and gates can be monitored centrally from StateGuard’s Grade A1 Monitoring centre, providing a consistent view across your locations.
Is Access Control Monitoring Grade A1 certified?
Yes. Monitoring is delivered from StateGuard’s ASIAL-certified Grade A1 Monitoring Centre in accordance with AS/NZS 2201.2-2022.
Do you provide audit trails and reporting?
Yes. Access events, operator actions, after-hours entries, remote unlocks, lockdowns, and escalations are timestamped and documented for compliance, investigations, and management reporting.
How is Access Control Monitoring different from Alarm Monitoring?
Access Control Monitoring focuses on entry activity, credentials, door events, gates, and remote access management. Alarm Monitoring focuses on intrusion, duress, fire, and other alarm signals. The two are often integrated for stronger verification and response.
In the spirit of reconciliation, State Guard Protective Services PTY. LTD. acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. As we work to protect the present and future of our communities, we pay our respect to their Elders past, present and emerging, and extend that respect to all Aboriginal and Torres Strait Islander people today.
