Lone Worker Monitoring for WHS Duty of Care
Lone worker monitoring is the 24/7 monitoring of worker-safety devices and apps — duress and SOS activations, man-down detection and welfare check-ins — so a person working alone can call for help and have it escalated. StateGuard monitors these worker-safety signals from the StateGuard ASIAL-certified Grade A1 National Operations Centre in Melbourne, supporting your WHS duty of care.
WHAT LONE WORKER MONITORING COVERS
Monitoring of worker-safety devices and apps, all attended by licensed operators at the StateGuard ASIAL-certified Grade A1 centre.
Duress & SOS Alerts
Panic and SOS activations from a worker's device are prioritised at the StateGuard centre for immediate operator response, so a call for help is acted on the moment it is raised.
Man-Down & No-Motion Detection
A fall or a period of no motion detected by the device triggers a welfare escalation, prompting a StateGuard operator to make contact and coordinate help where needed.
Scheduled Welfare Check-Ins
Timed check-ins confirm a lone worker is safe during a shift, and a missed check-in triggers an agreed escalation rather than going unnoticed.
GPS Location & Escalation
Location data from the device helps StateGuard operators locate a worker and dispatch help quickly to the right place when an alert is raised.
App & Wearable Integration
Monitoring works with common lone-worker apps and wearable safety devices, connecting the tools your team already carries to the StateGuard Grade A1 centre.
WHS-Aligned Reporting
Every alert and welfare escalation is documented with timestamps, producing records that support your work health and safety duty-of-care obligations.
STATEGUARD'S INTEGRATED SECURITY SOLUTIONS
Smart with Assist App. Safe through Mission Talk. Securely connected to our National Operations Centre.
Frequently Asked Questions
What is lone worker monitoring?
Lone worker monitoring is the 24/7 monitoring of worker-safety devices and apps by a licensed Grade A1 centre, so duress and SOS activations, man-down alerts and missed welfare check-ins are received and escalated for a person working alone.
How does man-down detection work?
A fall or a period of no motion detected by the worker’s device triggers an alert to the StateGuard centre, where an operator attempts contact and coordinates a welfare response if the worker cannot be reached.
How does lone worker monitoring support WHS duty of care?
Monitoring a worker’s safety devices and documenting every alert and escalation supports your work health and safety duty of care to people who work alone or in isolation.
Which devices and apps does StateGuard support?
StateGuard monitors common lone-worker apps and wearable safety devices, and can typically connect existing hardware to the StateGuard Grade A1 centre without full replacement.
What happens when a duress alert is raised?
A duress or SOS activation is prioritised at the StateGuard centre for immediate operator response, and is escalated to your agreed contacts or external authorities with a documented record.
How do welfare check-in schedules work?
Timed check-ins are agreed for each worker or shift. When a check-in is confirmed the worker is recorded as safe, and a missed check-in triggers an agreed escalation.
Is lone worker monitoring Grade A1?
Yes. StateGuard lone worker monitoring is attended 24/7 from an ASIAL-certified Grade A1 centre in Melbourne, under AS/NZS 2201.2-2022, the highest Australian monitoring class.
Which workers and industries use lone worker monitoring?
Workers who operate alone or in isolation across healthcare and community care, manufacturing and logistics, mining and resources, and construction and infrastructure.
How does lone worker monitoring differ from alarm monitoring?
Lone worker monitoring watches worker-safety signals from people and their devices, whereas alarm monitoring receives site alarm signals from premises.
In the spirit of reconciliation, StateGuard Protective Services acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. As we work to protect the present and future of our communities, we pay our respect to their Elders past, present and emerging, and extend that respect to all Aboriginal and Torres Strait Islander people today.
